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FREQUENTLY ASKED QUESTIONS
if you don't see the answer you're looking for, please feel free to reach out through the contact page or at firstname.lastname@example.org. I'm happy to answer any questions!
Why is my choice of artwork not available in my preferred format or size?
If a particular work is not available as an original, it probably means the original has been sold. If it is not available as a print, it may be coming soon, or we may have determined that it would not make a successful print (i.e. too much texture in the surface of the original). There may be exceptions to this however, so please feel free to inquire!
The largest print sizes listed are the largest ones available. However, it you require a smaller size that isn't listed, let us know and we may be able to provide it.
Do you accept commissions?
Absolutely! I'm very happy to discuss what you're interested in. Please don't hesitate to get in touch through the contact form or email@example.com.
What is your shipping Policy?
Original art will be shipped via ground within a week of your order. (International customers, let us know if no shipping option appears for your country. We can set it up!) Please let us know through the contact form if you would like to arrange express shipping. Prints will be shipped from Graphik Dimensions: please see their FAQ below.
What is your Policy on Returns/Exchanges/Refunds?
Any original can be returned for a full refund within 30 days. For prints, see the Graphik Dimensions FAQs below.
How can I keep up with your new work?
Please sign up for the mailing list! I'll send occasional news and updates, and information about future sales. You can follow my ongoing art journey on instagram at @ingrid.matthews.
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The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.
This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
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